Operating layer
Stoa Labs
The operating layer for customer, revenue and channel operations. Configurable platform; not custom-built.
Innovation without the theatre

Preference and first-party data. Marketing operations. Data architecture. Channel ecosystems. Integrated customer experiences. The work has always been about coordinating across systems and turning what we learn into repeatable practice. Now we’ve built the AI-native platforms that scale it.
Trusted by enterprise teams running real operations
2012
Founded as an operating company
UK + US
Offices, with implementations across many countries
3 brands
Across customer, revenue and channel operations
What we do
Preference + first-party data
Consent, preference and channel-aware engagement, with audit built in from day one.
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Marketing operations
Campaign planning, asset hand-off, social orchestration, brand-safe execution.
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Data architecture
The layer that lets enterprise data move where it should without breaking on the way.
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Integration
Making the systems your customers experience act as one.
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Channel
One view across your partner ecosystem, adding to the PRM and tools you already run.
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The portfolio
Each layer of the customer-revenue-operational lifecycle is best served by a specialist AI-native brand leading its own category. Transcend360 is the operating company that builds and runs them.
Operating layer
The operating layer for customer, revenue and channel operations. Configurable platform; not custom-built.
Creative intelligence
Creative intelligence: attention AI, Brand DNA, virality and pre-flight scoring.
Engagement intelligence
AI-native assessments and revenue intelligence. Diagnose buyer intent; surface signals.
Customer proof
Britain’s oldest wine and spirits merchant (founded in 1698, eight generations, two royal warrants) moved its preference and consent layer onto Stoa during a digital transformation that introduced a new website, a new email service provider, and Creatio as the canonical CRM. The disconnected survey tool that used to trap rich preference data is no longer the system of record. Today, every preference change flows live across web, email and Creatio, with GDPR audit built in by default.
Why us
We’re not the largest software vendor you’ll evaluate. We’re an operating company that’s spent more than a decade building, delivering and running enterprise operational platforms, and built that experience into Stoa, re4m and benchlyiq. The result: depth of expertise that larger vendors don’t have, focus that smaller vendors can’t match, and the operational discipline to deliver outcomes that matter.
We’ve solved these problems before, in environments where breaking things wasn’t an option.
Papa Johns, Berry Bros & Rudd, Micron. Plus permission-gated others operating at similar scale.
Stoa, re4m and benchlyiq grew out of our own delivery work. They aren’t retrofits or rebrands.
Contact
We’ll listen first. We’ll be honest about what we can help with and what we can’t. We’ll bring practical experience to the conversation.